Job Description
Join our award-winning team at Sunset Plaza Hotel as a Front Desk Agent! We're seeking energetic individuals to create memorable guest experiences in the heart of El Paso. No experience needed – we provide comprehensive training to kickstart your hospitality career. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a supportive environment.
Responsibilities
- Manage guest check-in/check-out processes with efficiency and warmth
- Handle reservations, room assignments, and payment processing
- Respond to guest inquiries via phone, email, and in-person
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service
- Maintain accurate records and reporting
- Assist with lobby operations and concierge services
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Customer service mindset
- Ability to multitask in fast-paced settings
- Professional appearance and demeanor
- No prior experience required – training provided