Job Description
Join our award-winning team at Grand Central Hospitality as a Front Desk Agent! We're seeking enthusiastic individuals to be the first point of contact for our prestigious Manhattan hotel. No prior experience required – we provide comprehensive training to ensure your success. Enjoy competitive pay, benefits, and opportunities for career growth in the heart of New York City.
Responsibilities
- Greet and assist guests with check-in/check-out procedures
- Manage reservation systems and room assignments
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Uphold exceptional service standards at all times
- Operate hotel management software efficiently
Qualifications
- No experience required – we train all new hires
- High school diploma or equivalent required
- Outstanding communication and interpersonal skills
- Basic computer literacy and comfort with technology
- Professional appearance and positive attitude
- Ability to multitask in a fast-paced environment
- Flexibility to work evenings, weekends, and holidays