Job Description
Join Oklahoma City's premier hospitality destination as a Front Desk Agent! We're seeking energetic professionals to deliver exceptional guest experiences with weekly pay and competitive benefits. Be the welcoming face of our luxury hotel, where your passion for service meets growth opportunities. Enjoy a supportive team environment, flexible scheduling, and immediate start dates. Elevate your career in hospitality today!
Responsibilities
- Manage seamless guest check-in/check-out processes using PMS systems
- Handle reservation inquiries, modifications, and room allocations
- Resolve guest concerns with empathy and proactive solutions
- Process payments, manage cash drawer, and maintain financial accuracy
- Coordinate with housekeeping and maintenance teams for operational excellence
- Provide local recommendations and personalized service to enhance guest stays
- Maintain organized front desk areas and administrative records
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency with hotel management software (Opera, Cloudbeds)
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Basic mathematical aptitude for financial transactions
- Flexible availability including nights, weekends, and holidays
- Valid Oklahoma driver's license and reliable transportation
- High school diploma or equivalent required