Job Description
Join our award-winning team as a Front Desk Agent and kickstart your hospitality career in the heart of Oklahoma City! No experience required – we provide comprehensive training to help you succeed. Enjoy competitive pay, flexible shift schedules, and a supportive environment where your customer service skills shine. If you're a people person with a passion for creating memorable guest experiences, apply today!
Responsibilities
- Provide exceptional customer service to hotel guests, including check-in/check-out assistance
- Manage reservations, room assignments, and payment processing
- Address guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Maintain accurate records of guest transactions and communications
- Operate hotel management software efficiently
- Uphold cleanliness and safety standards in the lobby area
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts (days, evenings, weekends, holidays)
- Attention to detail and problem-solving abilities
- Positive attitude and team-oriented mindset