Job Description
Join our award-winning Denver hotel team as a Front Desk Agent where hospitality meets mountain views! We're seeking charismatic professionals to deliver exceptional guest experiences during day, evening, and overnight shifts. Enjoy competitive pay, complimentary employee lodging discounts, and career advancement opportunities in Colorado's vibrant tourism hub.
Our downtown property offers modern amenities, flexible scheduling, and a supportive team environment. Perfect for detail-oriented individuals passionate about creating memorable stays for business and leisure travelers alike.
Responsibilities
- Check in/out guests efficiently using Opera property management system
- Manage room assignments and maximize occupancy rates
- Process payments and resolve billing discrepancies
- Coordinate with housekeeping and maintenance departments
- Handle guest inquiries and service requests
- Execute emergency procedures during overnight shifts
- Maintain accurate guest records and security protocols
Qualifications
- Minimum 1 year hotel front desk experience
- Flexible availability including nights, weekends, and holidays
- Proficiency with PMS systems (Opera preferred)
- Exceptional conflict resolution abilities
- Basic knowledge of Denver attractions and transportation
- High school diploma or equivalent
- Valid Colorado driver's license
- Ability to stand for extended periods