Job Description
Join our award-winning team at Grand Horizon Hotels in Mesa, AZ! We're seeking enthusiastic Front Desk Agents to create memorable guest experiences. No prior experience required—comprehensive training provided. This full-time role offers growth opportunities, competitive benefits, and a supportive work environment in Arizona's premier hospitality hub. If you're a people person with a passion for service, apply today!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations, room assignments, and guest requests
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Address guest concerns promptly and professionally
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent (GED)
- Excellent communication and interpersonal skills
- Proficient with basic computer applications
- Ability to work flexible shifts (evenings/weekends)
- Strong problem-solving abilities
- Customer service mindset (no experience needed)
- Valid AZ driver's license (preferred)