Job Description
Join our award-winning team as a Front Desk Agent and be the heart of our luxury hospitality experience! We're seeking energetic, customer-focused individuals to create memorable first impressions for our esteemed guests. No prior experience required – we provide comprehensive training to launch your career in hospitality. Enjoy competitive pay, growth opportunities, and a vibrant work environment in the heart of San Antonio's iconic Riverwalk district.
Responsibilities
- Deliver exceptional guest service through warm greetings, check-ins/check-outs, and personalized assistance
- Manage reservations, room assignments, and billing inquiries with precision
- Coordinate housekeeping, maintenance, and guest requests efficiently
- Maintain accurate records and documentation using our property management system
- Uphold brand standards for cleanliness, safety, and operational excellence
- Collaborate with cross-departmental teams to ensure seamless guest experiences
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Proficient in basic computer applications and multitasking
- Ability to work flexible schedules including nights, weekends, and holidays
- Positive attitude with problem-solving aptitude
- Attention to detail and organizational abilities
- No hospitality experience required – training provided!