Job Description
Join our dynamic hospitality team at Grand Hotel Miami! We're seeking an enthusiastic Front Desk Agent to deliver exceptional guest experiences. This immediate hire position offers competitive pay, flexible shift work, and career growth opportunities in Miami's vibrant tourism industry.
Why Work With Us?
- Immediate start date available
- Comprehensive training and development programs
- Employee discounts and exclusive perks
- Supportive, team-oriented environment
If you're passionate about hospitality and thrive in fast-paced settings, apply today to become part of our award-winning team!
Responsibilities
- Manage guest check-in/check-out processes efficiently
- Handle reservations and room assignments via property management systems
- Respond to guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Perform nightly audits and prepare shift reports
- Uphold brand standards for service excellence
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Proficient in property management software
- Attention to detail and multitasking ability
- Positive attitude and team collaboration mindset