Job Description
Join our award-winning team at the Oakland Grand Hotel as a Front Desk Agent! We're seeking energetic and customer-focused individuals to be the first point of contact for our guests. No prior experience is required—we provide comprehensive training to set you up for success. Enjoy competitive pay, benefits, and a vibrant work environment in the heart of Oakland. Apply today and start your hospitality career!
Responsibilities
- Provide exceptional guest check-in/check-out services
- Manage reservations and room assignments
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Perform basic administrative tasks (e.g., filing, data entry)
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Professional appearance and positive attitude
- Ability to multitask in a fast-paced environment
- Problem-solving abilities and attention to detail
- Team player with reliability and punctuality
- No experience required—training provided!