Job Description
Join our award-winning team at Coastal Hospitality Group as a Front Desk Agent and become the heart of our guest experience! We're seeking energetic professionals to deliver exceptional service in our premium Long Beach property. This immediate hire opportunity offers competitive pay, flexible shift schedules, and career growth potential in a dynamic hospitality environment. If you thrive in fast-paced settings and possess a passion for creating memorable guest moments, apply today!
Responsibilities
- Check in/out guests efficiently using property management systems
- Manage room reservations and address guest inquiries with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards through personalized guest interactions
- Resolve guest concerns promptly and escalate complex issues
- Execute check-in/out procedures while maintaining security protocols
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality/customer service experience preferred
- Proficiency in property management software (e.g., Opera, Fidelio)
- Exceptional communication and multitasking abilities
- Flexible availability to cover day/night/weekend shifts
- Basic math skills for cash handling
- Professional appearance and positive attitude
- Valid California driver's license if required for errands