Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent! We're seeking passionate individuals to create memorable guest experiences in our downtown Austin location. No prior experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, benefits, and growth opportunities in Texas's thriving tourism industry.
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Utilize hotel management software effectively
- Uphold cleanliness and safety standards in public areas
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts including weekends/holidays
- Professional appearance and positive attitude
- Detail-oriented with organizational abilities
- No hospitality experience required – training provided
- Must be authorized to work in the United States