Job Description
Join our award-winning downtown Milwaukee hotel and become part of a dynamic hospitality team! We're seeking passionate individuals to deliver exceptional guest experiences with the reliability of weekly pay. Enjoy competitive compensation, comprehensive benefits, and opportunities for career growth in Wisconsin's premier hospitality destination. Your dedication to service will be rewarded with a supportive work culture and consistent pay schedule.
Responsibilities
- Manage guest check-ins/checkouts with efficiency and professionalism
- Handle reservation inquiries and room assignments
- Process payments and manage cash transactions accurately
- Resolve guest concerns promptly and escalate when necessary
- Coordinate with housekeeping and maintenance teams
- Maintain lobby cleanliness and professional appearance
- Utilize hotel management systems (Opera/PMS preferred)
Qualifications
- Minimum 1 year customer service or hospitality experience
- Strong communication and interpersonal skills
- Ability to work flexible hours including nights/weekends
- Basic computer proficiency and cash handling skills
- High school diploma or equivalent required
- Positive attitude and problem-solving mindset
- Valid Wisconsin hospitality certification preferred