Job Description
Join our award-winning luxury hotel in the heart of Seattle as a Front Desk Agent! We're seeking a charismatic professional to deliver exceptional guest experiences while enjoying weekly pay and competitive benefits. Be the first point of contact for travelers exploring Seattle's vibrant culture, from Pike Place Market to the Space Needle. Enjoy career growth opportunities in one of America's most dynamic hospitality markets.
Responsibilities
- Check in/out guests efficiently with warm, personalized service
- Manage reservations, room assignments, and billing inquiries
- Resolve guest concerns promptly using conflict resolution skills
- Collaborate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Utilize property management systems (Opera/PMS) effectively
- Act as local expert for Seattle attractions and events
Qualifications
- 1+ years hotel front desk or customer service experience
- Proficiency with hotel property management systems
- Exceptional communication and problem-solving abilities
- Flexible schedule including nights/weekends
- Valid Washington State Food Handler's Card
- Ability to stand for extended periods
- Basic knowledge of Seattle tourism landscape
- High school diploma or equivalent required