Job Description
Join our dynamic hospitality team as a Front Desk Agent at Grand Horizon Hotels! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences during flexible shifts. This role is perfect for students, career-changers, or anyone seeking flexible hours in a vibrant environment. Enjoy comprehensive training, career growth opportunities, and a supportive team culture.
Responsibilities
- Check in/out guests efficiently while maintaining accuracy
- Manage reservations and handle guest inquiries with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns promptly and escalate when necessary
- Uphold strict security protocols for guest safety
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent required
- Excellent communication and customer service skills
- Strong attention to detail and organizational abilities
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer proficiency and willingness to learn systems
- Positive attitude and problem-solving mindset
- Reliable transportation to work site
- No experience necessary – training provided!