Job Description
Join our dynamic hospitality team as a Front Desk Agent at Grand Hospitality Group! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences in our Austin hotel. Enjoy competitive pay, flexible shift schedules, and comprehensive training. If you're a people person ready to grow your career in hospitality, apply today!
Responsibilities
- Check in/out guests efficiently using hotel systems
- Manage reservations and room assignments
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with concierge services and local recommendations
Qualifications
- No experience required – training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Proficiency with basic computer systems
- Flexible availability for day/night/weekend shifts
- Positive attitude and customer-focused mindset