Job Description
Join our award-winning hospitality team as a Front Desk Agent at the Grand Plaza Hotel! We're seeking energetic, guest-focused individuals to create memorable experiences for visitors to San Antonio. No experience required – we provide comprehensive training to launch your career in hospitality. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a dynamic downtown location.
Responsibilities
- Warmly greet and register guests using hotel management systems
- Manage reservations, room assignments, and payment processing
- Resolve guest inquiries and coordinate department services
- Maintain accurate records and communicate key information
- Collaborate with housekeeping and security teams
- Process mail/packages and assist with luggage handling
- Uphold brand standards and safety protocols
Qualifications
- No experience necessary – training provided
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods
- Flexible availability including weekends/holidays
- Texas driver's license preferred (not required)