Job Description
Join the award-winning team at Grand Atlanta Hotel and launch your hospitality career! We're seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences in our downtown luxury property. No prior experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, benefits, and opportunities for growth within our internationally recognized brand.
Responsibilities
- Check in/out guests with efficiency and warmth
- Manage reservations and room assignments
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate records
- Collaborate with housekeeping and maintenance teams
- Operate property management systems
- Uphold brand standards for service excellence
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Customer service mindset with problem-solving abilities
- Ability to work flexible shifts (evenings/weekends)
- Basic computer literacy
- Positive attitude and team player mentality
- No hospitality experience required