Job Description
Join our award-winning hospitality team at Grand Horizon Hotels! We're seeking charismatic Front Desk Agents to deliver exceptional guest experiences in our vibrant Columbus location. Enjoy weekly pay, comprehensive benefits, and career growth opportunities in a dynamic environment. If you thrive in fast-paced settings and have a passion for creating memorable stays, apply today!
Responsibilities
- Check in/out guests efficiently while maintaining accurate reservation records
- Handle guest inquiries with professionalism and problem-solving skills
- Process payments and manage billing transactions securely
- Coordinate with housekeeping and maintenance teams for guest requests
- Upsell hotel amenities and services to enhance guest satisfaction
- Maintain cleanliness and organization of the front desk area
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience
- Proficiency with hotel management software (e.g., Opera, Fidelio)
- Exceptional communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Strong attention to detail and multitasking abilities