Job Description
Join our dynamic team at Grand Plaza Hotel as a Front Desk Agent in vibrant Kansas City! We're seeking a customer-focused professional to deliver exceptional guest experiences in a fast-paced environment. With competitive weekly pay and flexible shift schedules, this is your opportunity to grow in the hospitality industry while enjoying the heartland's cultural attractions. Apply today and start earning weekly!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and optimize room occupancy
- Process payments and handle cash/credit transactions accurately
- Resolve guest inquiries with exceptional service standards
- Coordinate with housekeeping and maintenance teams
- Uphold safety protocols during all shift hours
- Maintain lobby area appearance and supplies
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality/customer service experience
- Proficiency with reservation systems (e.g., Opera, Fidelio)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic math and cash handling abilities
- Valid driver's license (for errands if needed)