Job Description
Join our award-winning luxury hotel team as a Front Desk Agent and deliver exceptional guest experiences! We're seeking charismatic professionals to serve as the first point of contact for our discerning clientele. Enjoy competitive weekly pay, comprehensive benefits, and career growth opportunities in the heart of Atlanta's vibrant hospitality scene.
What We Offer:
- Weekly pay with direct deposit
- Health, dental, and vision insurance
- 401(k) with company match
- Complimentary hotel stays
- Employee discounts and perks
Responsibilities
- Check in/out guests efficiently using Opera property management system
- Process payments and manage cash drawer with 100% accuracy
- Resolve guest inquiries and complaints with professionalism
- Coordinate with housekeeping and maintenance departments
- Upsell hotel amenities and services
- Maintain a clean and organized front desk area
- Assist with concierge services and local recommendations
Qualifications
- 1+ years hotel front desk or customer service experience
- Proficiency with property management systems (Opera preferred)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including weekends/holidays
- Basic knowledge of hotel operations
- Valid driver's license (for airport runs)
- High school diploma or equivalent
- Positive attitude and professional appearance