Job Description
Join our award-winning team as a Front Desk Agent and enjoy daily pay in the heart of Long Beach! We're seeking energetic professionals to deliver exceptional guest experiences at our oceanfront property. This role offers immediate compensation and flexible scheduling, perfect for those seeking financial flexibility. You'll be the first point of contact for international and domestic travelers, creating memorable arrivals and ensuring seamless operations. Our competitive daily pay structure means you receive your earnings every shift – no more waiting for weekly paychecks!
Responsibilities
- Manage guest check-in/check-out processes with speed and accuracy
- Handle reservations, room assignments, and payment processing
- Resolve guest inquiries and complaints with professionalism
- Coordinate with housekeeping and maintenance teams
- Operate hotel management systems (Opera, etc.)
- Upsell rooms, amenities, and local attractions
- Maintain detailed logs and shift reports
- Ensure lobby area remains pristine and welcoming
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency with hotel management software
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Flexible availability including weekends/holidays
- Basic math and cash handling proficiency
- Valid California driver's license (if required for errands)
- Positive attitude with problem-solving mindset