Job Description
Join our dynamic team at Minneapolis Hospitality Group as a Front Desk Agent with immediate daily pay! We're seeking a polished professional to deliver exceptional guest experiences in the heart of downtown Minneapolis. Enjoy the flexibility of contract work with same-day compensation while representing one of the city's premier hospitality destinations. Perfect for candidates seeking immediate income without payroll delays.
Responsibilities
- Manage seamless guest check-in/check-out processes using property management systems
- Handle reservation inquiries, modifications, and confirmations with precision
- Process payments, reconcile daily transactions, and maintain accurate financial records
- Resolve guest concerns promptly and escalate complex issues to management
- Coordinate with housekeeping, maintenance, and valet teams for optimal service delivery
- Uphold brand standards through professional communication and appearance
- Assist with local recommendations and concierge services
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency with Opera, Cloudbeds, or similar PMS software
- Exceptional communication and conflict resolution skills
- Ability to multitask in a fast-paced environment
- High school diploma or equivalent; hospitality certification preferred
- Flexible availability including weekends, evenings, and holidays
- Strong attention to detail and problem-solving abilities
- Basic math skills for cash handling and billing