Job Description
Join our dynamic team at Hospitality Elite Staffing and become the face of luxury hospitality in Sacramento! We're seeking exceptional Front Desk Agents for immediate daily-pay assignments at premier downtown hotels. This is your chance to earn daily while mastering guest relations, operations, and career advancement in the thriving hospitality sector. No long-term commitment – just flexible, rewarding work with daily pay!
Why work with us?
• Same-day pay via direct deposit
• Free hotel industry certification training
• Premium assignments in 4-5 star properties
• 24/7 support and scheduling flexibility
Responsibilities
- Deliver exceptional guest experiences through personalized check-in/check-out processes
- Manage reservations, room assignments, and billing transactions accurately
- Resolve guest inquiries and concerns with professionalism and efficiency
- Coordinate with housekeeping, maintenance, and security teams
- Maintain comprehensive knowledge of hotel amenities and local attractions
- Process payments and manage cash drawer operations
- Utilize hotel management systems (Opera, etc.) for daily operations
Qualifications
- Minimum 6 months hotel front desk or customer service experience
- Proficiency in hotel management systems (Opera, Cloudbeds, etc.)
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Valid California driver's license and reliable transportation
- Basic math and cash handling proficiency
- Positive attitude and professional appearance
- Must pass background check and drug screening