Job Description
Join our dynamic team at Memphis Hospitality Group as a Front Desk Agent and experience the thrill of daily pay! We're seeking energetic professionals to deliver exceptional guest experiences while enjoying flexible shift work in the heart of Memphis. Our premium downtown hotel offers competitive hourly rates, immediate payment options, and a supportive environment perfect for career growth. If you thrive in fast-paced hospitality settings and value financial flexibility, this role is your gateway to rewarding shift-based work in the city's vibrant tourism sector.
Responsibilities
- Manage guest check-in/check-out processes with precision and efficiency
- Handle reservations, billing inquiries, and payment transactions
- Coordinate with housekeeping and maintenance teams for seamless operations
- Resolve guest concerns with professionalism and discretion
- Maintain accurate records and utilize property management systems
- Support concierge services and local attraction recommendations
- Uphold brand standards through exceptional service delivery
Qualifications
- High school diploma or equivalent required
- Minimum 1 year hospitality or customer service experience
- Proficiency with reservation systems (e.g., Opera, Fidelio)
- Strong cash handling and basic accounting skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Excellent communication and conflict resolution abilities
- Basic knowledge of Memphis tourism and local attractions
- Valid Tennessee driver's license preferred