Job Description
Join our award-winning hospitality team in the heart of Omaha! We're seeking a dynamic Front Desk Agent to deliver exceptional guest experiences at our premium downtown location. This immediate hire opportunity offers competitive compensation, comprehensive benefits, and growth potential within a supportive environment. If you're passionate about service excellence and thrive in fast-paced settings, apply today to start your career journey with us!
Responsibilities
- Check in/out guests efficiently using property management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel services and amenities
- Maintain a clean, organized front desk area
- Follow all safety and security protocols
Qualifications
- Previous front desk or hospitality experience preferred
- Exceptional communication and interpersonal skills
- Proficiency with reservation systems (e.g., Opera, Fidelio)
- Strong problem-solving abilities under pressure
- Basic math and cash handling skills
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent required
- Valid driver's license and reliable transportation