Job Description
Join our award-winning team as a Front Desk Agent at Grand Hotel Louisville! We're seeking energetic, customer-focused individuals to create memorable experiences for our guests. With daily pay options, you'll receive your earnings faster while building your hospitality career. No prior experience required – we provide comprehensive training to set you up for success. Enjoy a dynamic work environment in downtown Louisville with competitive pay and growth opportunities.
Responsibilities
- Check in/out guests efficiently with warm, professional service
- Manage reservations and room assignments using our property management system
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and cleanliness protocols
- Assist with concierge services and local recommendations
Qualifications
- No experience required – comprehensive training provided
- High school diploma or equivalent
- Strong customer service orientation
- Basic computer proficiency
- Excellent communication and problem-solving skills
- Ability to stand for extended periods
- Flexible availability including weekends/holidays
- Positive attitude and team player mindset