Job Description
Join our dynamic team as a Front Desk Agent and experience the freedom of daily pay! We're seeking energetic professionals to deliver exceptional guest experiences at our premium San Jose hospitality location. This flexible shift-based role offers immediate compensation and career growth opportunities in the heart of California's tech hub.
As a key member of our guest services team, you'll create memorable first impressions while managing check-in/out processes, handling inquiries, and maintaining operational excellence. Our competitive hourly rates combined with daily pay ensure your hard work is rewarded immediately.
Responsibilities
- Efficiently manage guest check-in/out procedures using property management systems
- Handle reservations, room assignments, and payment processing accurately
- Respond to guest inquiries via phone, email, and in-person with exceptional service
- Maintain front desk operations and ensure a welcoming lobby environment
- Coordinate with housekeeping and maintenance teams for guest requests
- Process cash transactions and manage petty cash accountability
- Assist with emergency procedures and security protocols
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency with property management systems (Opera, Fidelio, etc.)
- Strong communication and problem-solving abilities
- Flexible availability to cover day/evening/weekend shifts
- Basic math skills for cash handling and billing
- Valid California driver's license (if required for errands)
- Professional appearance and positive attitude