Job Description
Join Chicago's premier hospitality team as a Front Desk Agent and enjoy the freedom of daily pay! We're seeking charismatic professionals to deliver exceptional guest experiences at our downtown landmark hotel. With competitive daily compensation, you'll receive your earnings every shift – no more waiting for payday. Perfect for students, gig workers, or anyone seeking flexible income in the Windy City's vibrant hospitality scene.
Responsibilities
- Check guests in/out efficiently while maintaining accurate records
- Manage reservations and room assignments via Opera/PMS systems
- Resolve guest inquiries with prompt, personalized solutions
- Process payments and handle cash transactions securely
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services to enhance guest satisfaction
- Maintain a polished, professional lobby environment
Qualifications
- Previous front desk or customer service experience required
- Proficiency with hotel management software (Opera, Fidelio)
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling accuracy
- Professional appearance and demeanor
- High school diploma or equivalent
- Valid Illinois work permit if applicable