Job Description
Join our dynamic team at Grand Hospitality Group as a Front Desk Agent in Sacramento! We're seeking energetic professionals to deliver exceptional guest experiences with immediate daily pay opportunities. Enjoy flexible shifts while working in a luxurious downtown setting. Perfect for those seeking financial flexibility without sacrificing career growth in the hospitality industry.
Responsibilities
- Manage check-in/check-out procedures using Opera PMS
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and promotional packages
- Maintain security protocols for guest safety
- Prepare daily reports for management review
Qualifications
- High school diploma or equivalent required
- 1+ years hotel front desk experience preferred
- Proficiency with reservation systems (Opera, Fidelio)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Valid California driver's license (if required for errands)
- Basic knowledge of Sacramento attractions and services
- Must pass background check and drug screening