Job Description
Join our dynamic hospitality team as a Front Desk Agent and enjoy the flexibility of daily pay! We're seeking energetic professionals to deliver exceptional guest experiences at our premium San Jose location. This shift-based role offers immediate compensation after each shift, perfect for those seeking financial flexibility. Enjoy competitive pay, comprehensive training, and a supportive work environment in the heart of Silicon Valley.
Responsibilities
- Manage guest check-in/check-out processes with efficiency and warmth
- Handle reservation inquiries and room assignments using property management systems
- Process payments and maintain accurate financial records
- Resolve guest concerns promptly to ensure satisfaction
- Coordinate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards through professional appearance and communication
- Assist with special requests and local area information
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency with hotel management software (e.g., Opera, Marriott Bonvoy)
- Strong communication and problem-solving abilities
- Flexible availability for day/evening/weekend shifts
- Basic math and cash handling skills
- Valid California driver's license (if transportation required)
- Ability to work in fast-paced environment with attention to detail