Job Description
Join our dynamic team at Grandview Hospitality Group as a Front Desk Agent and enjoy the flexibility of daily pay! We're seeking charismatic professionals to deliver exceptional guest experiences at our premier Kansas City location. With immediate payment options and a supportive work environment, this role is perfect for individuals seeking financial flexibility in the hospitality industry. Why work with us? Competitive pay, flexible scheduling, career advancement opportunities, and a vibrant team culture focused on guest satisfaction.
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve issues promptly
- Process payments and manage cash drawer operations
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain accurate guest records and billing information
Qualifications
- Previous front desk or customer service experience preferred
- Strong communication and interpersonal skills
- Proficiency with hotel management software (e.g., Opera)
- Ability to multitask in a fast-paced environment
- Basic math skills for cash handling
- Flexible availability including evenings, weekends, and holidays
- Positive attitude and problem-solving mindset
- High school diploma or equivalent