Job Description
Are you looking for a rewarding career in hospitality with the flexibility of daily pay?
The Grand Pacific Hotel is seeking a dynamic and detail-oriented Front Desk Agent to join our luxury team in the heart of Long Beach, California. We pride ourselves on providing exceptional guest experiences and offer our team members the unique benefit of receiving their pay on a daily basis.
Our hotel is a premier destination for travelers seeking the best of California's coast. As part of our team, you will be the face of our brand, ensuring every guest feels welcomed and valued from the moment they arrive until they depart.
Why Join Us?
- Daily Pay Option: Access your earnings daily to fit your financial needs.
- Beachside Location: Work with a stunning view of the Pacific Ocean.
- Competitive Benefits: Health, dental, and vision insurance available.
- Growth Opportunities: Clear pathways for career advancement within the hospitality industry.
If you have a passion for service and want to work in a vibrant, upscale environment, apply today!
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a seamless check-in and check-out process.
- Manage reservations and room assignments efficiently using our Property Management System (PMS).
- Handle guest inquiries, complaints, and requests promptly and professionally to ensure high satisfaction.
- Process payments accurately and securely, while explaining hotel amenities and local Long Beach attractions.
- Maintain the front desk area and lobby in pristine condition at all times.
- Assist in coordinating with housekeeping and maintenance to address guest needs in a timely manner.
- Participate in daily briefings to stay updated on events, occupancy, and special guest requirements.
Qualifications
- Previous experience in hospitality, hotel front desk, or customer service is preferred.
- Strong interpersonal and communication skills with a focus on guest relations.
- Ability to work flexible shifts, including weekends, holidays, and evenings.
- Proficiency with computers and property management software.
- A friendly, professional, and positive attitude.
- Ability to stand for extended periods and lift moderate amounts of luggage or equipment.
- Valid driver's license is a plus.