Job Description
Join our award-winning team at the newly renovated Gateway Hotel El Paso! We're seeking passionate individuals to launch their hospitality careers through our comprehensive Hotel Manager Trainee program. No prior experience required – we provide hands-on training in all hotel operations while fostering your leadership potential. Enjoy competitive benefits, career advancement opportunities, and work in one of Texas's most vibrant cities. Your journey to hospitality excellence starts here!
Responsibilities
- Master daily hotel operations including front desk, housekeeping, and guest services
- Develop exceptional customer service skills through guest interaction and conflict resolution
- Learn financial management including budgeting and revenue optimization
- Assist in team coordination and staff training initiatives
- Implement brand standards and service excellence protocols
- Participate in strategic planning sessions with senior management
- Build industry knowledge through mentorship and rotational assignments
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong leadership potential and customer service mindset
- Excellent communication and problem-solving abilities
- Ability to work flexible schedules including nights/weekends
- Proficiency in Microsoft Office and willingness to learn PMS systems
- Valid Texas driver's license with clean record
- No experience required – passion for hospitality is essential
- Must pass background check and drug screening