Job Description
Join the vibrant hospitality scene in El Paso with our revolutionary daily pay program! At Grand Plaza Hotel, we're seeking energetic Front Desk Agents to deliver exceptional guest experiences while enjoying the financial flexibility of daily pay. No more waiting for weekly paychecks – access your earnings every shift! This contract position offers competitive hourly rates in the heart of Sun City's tourism district.
As a cornerstone of our guest services team, you'll be the first point of contact for travelers seeking authentic Southwestern hospitality. We provide comprehensive training, modern facilities, and a supportive team environment that values your contribution. Apply today and transform your work schedule into daily financial freedom!
Responsibilities
- Check guests in/out efficiently using our property management system
- Process payments and manage cash drawer with precision
- Address guest inquiries and resolve service issues promptly
- Coordinate with housekeeping and maintenance teams for seamless operations
- Upsell hotel amenities and local attractions to enhance guest experiences
- Maintain accurate records of guest preferences and special requests
- Ensure lobby and reception area meet premium cleanliness standards
Qualifications
- High school diploma or equivalent required
- Previous hotel or customer service experience preferred
- Proficiency in English and Spanish (bilingual required)
- Basic knowledge of property management systems
- Strong problem-solving and conflict resolution abilities
- Flexible availability including nights, weekends, and holidays
- Valid Texas driver's license and reliable transportation
- Ability to stand for extended periods and lift up to 25 lbs