Job Description
Join our dynamic team at Grand Pacific Hotels as a Front Desk Agent with daily pay! Experience the vibrant energy of San Francisco while providing exceptional guest services in our luxury downtown location. We offer immediate payment for your work, ensuring you receive compensation every day without delays. Enjoy a supportive environment with flexible scheduling opportunities and career growth pathways in the hospitality industry.
Responsibilities
- Manage guest check-in/check-out procedures with efficiency and professionalism
- Handle reservation inquiries and modify bookings using hotel management systems
- Process payments and resolve billing discrepancies accurately
- Coordinate with housekeeping and maintenance teams to address guest requests
- Provide local recommendations and assist with guest inquiries
- Maintain detailed records of guest interactions and preferences
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years front desk or customer service experience
- Proficiency in hotel property management systems (e.g., Opera, Fidelio)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights and weekends
- Basic knowledge of San Francisco attractions and transportation
- Valid California driver's license (for va duties)