Job Description
Join our dynamic team at Sunshine Hospitality Group as a Front Desk Agent and enjoy the flexibility of daily pay! We're seeking energetic professionals to deliver exceptional guest experiences at our premier Miami location. Perfect for those seeking immediate compensation without weekly or bi-weekly delays. Competitive daily rates, comprehensive training, and a vibrant work environment await.
Responsibilities
- Check in/out guests efficiently while maintaining accurate records
- Manage reservations and room assignments using property management systems
- Handle guest inquiries and resolve complaints with professionalism
- Process payments and manage cash/credit transactions
- Coordinate with housekeeping and maintenance teams
- Perform daily audits of front desk operations
- Upsell hotel services and amenities to enhance guest satisfaction
Qualifications
- Previous front desk or customer service experience preferred
- Strong communication and interpersonal skills
- Proficiency in property management software
- Ability to multitask in a fast-paced environment
- Basic math and cash handling skills
- Flexibility to work varied shifts including weekends
- Positive attitude and problem-solving mindset
- High school diploma or equivalent required