Job Description
Join the premier hospitality team at The Shoreline Miami. We are seeking a dynamic Front Desk Agent to join our luxury hotel on the vibrant shores of South Beach. Enjoy the benefits of Daily Pay options, competitive tips, and a supportive work environment. If you are looking for Hotel Staff Needed in Florida, look no further. We offer a competitive benefits package including health insurance and employee discounts. Become part of a team that defines the Miami lifestyle.
Responsibilities
- Check guests in and out efficiently, ensuring a warm welcome and smooth departure.
- Manage the front desk operations, including answering phones and handling inquiries.
- Process payments accurately and handle cash handling with precision.
- Resolve guest complaints and issues promptly to ensure a 5-star experience.
- Collaborate with housekeeping and maintenance teams to maintain property standards.
- Upsell hotel amenities and services to maximize revenue.
Qualifications
- Previous experience in a hotel front desk or hospitality role is preferred.
- Excellent verbal communication and interpersonal skills.
- Proficiency in property management systems (PMS).
- Ability to work flexible shifts, including weekends and holidays.
- A friendly, professional demeanor with a passion for service.