Job Description
Join our award-winning Nashville hotel team as a Front Desk Agent and experience the thrill of Music City with daily pay! We're seeking charismatic professionals to deliver exceptional guest experiences in a fast-paced luxury environment. Enjoy competitive wages, flexible scheduling, and career advancement opportunities within our growing hospitality chain. Daily pay available through our partner platform – no more waiting for bi-weekly checks! Perfect for career changers, students, and experienced hospitality professionals alike.
Responsibilities
- Check in/out guests with efficiency and warmth using PMS systems
- Manage reservations, room assignments, and billing inquiries
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Resolve guest complaints with professionalism and discretion
- Local area knowledge for guest recommendations
- Maintain security protocols and key control procedures
Qualifications
- High school diploma or equivalent (required)
- 1+ years hotel front desk or customer service experience
- Proficiency with Opera, Fidelio, or similar PMS software
- Exceptional communication and conflict resolution skills
- Ability to work nights, weekends, and holidays
- Basic math and cash handling accuracy
- Tennessee hospitality certification (preferred)
- Positive attitude and problem-solving mindset