Job Description
Join our vibrant team at Grand Hotel New Orleans as a Front Desk Agent with daily pay! We're seeking energetic professionals to deliver exceptional guest experiences in the heart of the Big Easy. This role offers immediate compensation and flexible scheduling, perfect for individuals seeking reliable income without delays. Enjoy competitive hourly rates, comprehensive training, and a supportive work environment in one of America's most iconic cities.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations, room assignments, and payment processing
- Resolve guest inquiries and concerns with exceptional service
- Coordinate with housekeeping and maintenance teams
- Process mail/packages and maintain lobby security
- Execute upselling opportunities for room upgrades and amenities
- Maintain accurate guest records and billing information
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and conflict resolution skills
- Proficiency in property management systems (e.g., Opera, PMS)
- Ability to work flexible shifts including nights/weekends
- Valid Louisiana hospitality certification (if applicable)
- High school diploma or equivalent required
- Ability to stand for extended periods and lift up to 25 lbs