Job Description
Are you looking for a flexible opportunity to join a world-class hospitality team in the historic city of Philadelphia? Grand Philadelphia Hotel & Suites is currently seeking enthusiastic and dedicated individuals to fill our Part-Time Staff positions. We pride ourselves on delivering exceptional guest experiences and are looking for people who share our passion for service.
Join us in the heart of the city and become part of a team where your hard work is recognized and rewarded. We offer a dynamic work environment, competitive hourly rates, and opportunities for career advancement.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Manage check-in and check-out procedures efficiently using hotel management software.
- Assist with housekeeping duties to maintain pristine standards across common areas and guest rooms.
- Answer incoming phone calls and emails promptly, responding to guest inquiries and requests.
- Handle luggage storage and valet services for guests arriving or departing.
- Support front desk operations during peak hours, including managing queues and directing guests.
- Collaborate with the culinary and maintenance teams to resolve any guest issues quickly.
Qualifications
- High school diploma or equivalent is preferred.
- Previous experience in hospitality, customer service, or retail is a plus but not required.
- Strong communication skills with a friendly and professional demeanor.
- Ability to stand for extended periods and work flexible shifts, including weekends and holidays.
- Basic computer proficiency and ability to learn new property management systems.
- Reliable transportation is required.
- Must be at least 18 years of age.