Job Description
Join our dynamic team as a Front Desk Agent at Louisville Hospitality Group, where your skills shine and your compensation is delivered daily! We're seeking energetic professionals to create memorable guest experiences at our premier downtown location. This role offers immediate pay, flexible scheduling, and a fast-paced environment perfect for hospitality enthusiasts.
Responsibilities
- Manage guest check-in/check-out procedures with precision and efficiency
- Handle reservation inquiries and modify bookings using PMS systems
- Process payments and maintain accurate financial records
- Resolve guest concerns promptly to ensure satisfaction
- Coordinate with housekeeping and maintenance teams
- Operate telephone systems and manage communications
- Assist with concierge services and local area information
Qualifications
- Previous front desk or hospitality experience preferred
- Strong communication and interpersonal skills
- Proficiency with reservation software (e.g., Opera, Fidelio)
- Ability to multitask in a high-pressure environment
- Basic math and cash handling accuracy
- Professional appearance and positive attitude
- Flexibility to work evenings/weekends/holidays