Job Description
Join our dynamic team at Grand Plaza Hotel and enjoy the flexibility of daily pay while delivering exceptional guest experiences. We're seeking a professional Front Desk Agent to serve as the first point of contact for our valued guests in Fresno. This role offers immediate compensation and the opportunity to grow within the hospitality industry. If you're passionate about customer service and seeking reliable daily pay, apply today!
Responsibilities
- Provide exceptional guest check-in/check-out services using hotel management systems
- Manage room reservations and modify bookings as requested
- Address guest inquiries and resolve issues promptly
- Process payments and manage cash drawer accurately
- Coordinate with housekeeping and maintenance teams
- Maintain a clean and organized front desk area
- Upsell hotel services and amenities to guests
Qualifications
- Previous front desk or customer service experience preferred
- Strong communication and interpersonal skills
- Basic computer proficiency with reservation systems
- Ability to handle cash transactions accurately
- Flexible schedule availability including weekends/holidays
- Professional appearance and positive attitude
- High school diploma or equivalent required
- Valid California driver's license (if required for errands)