Job Description
Join our award-winning hospitality team at Grand Plaza Hotel! We're seeking energetic Front Desk Agents to deliver exceptional guest experiences in Sacramento's vibrant downtown. Enjoy the flexibility of daily pay—no more waiting for payday! This full-time role includes competitive benefits, career growth opportunities, and a supportive work culture. If you're passionate about service and thrive in fast-paced environments, apply today and start earning daily!
Responsibilities
- Check-in/out guests efficiently using hotel management systems
- Manage reservations and optimize room occupancy
- Resolve guest inquiries with exceptional problem-solving skills
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through personalized guest interactions
- Assist with concierge services and local recommendations
Qualifications
- 1+ years hotel front desk or customer service experience
- Proficiency in Opera or similar PMS software
- Strong communication and conflict resolution abilities
- Flexible schedule availability including nights/weekends
- Basic math and cash handling skills
- Valid driver's license (for local errands)
- High school diploma or equivalent
- Spanish fluency preferred