Job Description
Join our award-winning team at Pacific Gateway Hotels, where hospitality excellence meets Pacific Northwest charm. We're seeking dynamic Weekend Front Desk Agents to create unforgettable experiences for our discerning guests. Enjoy competitive pay, flexible scheduling, and career growth opportunities in Seattle's vibrant hospitality scene. If you're passionate about service and thrive in fast-paced environments, apply today!
Responsibilities
- Check in/out guests efficiently using Opera property management system
- Manage room reservations and optimize occupancy rates
- Handle guest inquiries with exceptional professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Execute upselling strategies for premium services
- Maintain a pristine lobby and reception area
Qualifications
- 1+ years hotel front desk or customer service experience
- Proficiency with PMS systems (Opera preferred)
- Exceptional communication and conflict resolution skills
- Ability to work independently during weekend shifts
- Valid Washington State Food Handler's Card
- Flexible availability for weekend/holiday shifts
- Basic knowledge of Seattle attractions and transportation