Job Description
Join our dynamic hospitality team in Miami as a Front Desk Agent with daily pay and flexible shift schedules! We're seeking energetic professionals to deliver exceptional guest experiences while enjoying the flexibility of shift work with next-day compensation. Perfect for students, travelers, or those seeking supplemental income. Work in a vibrant South Beach environment with competitive wages and growth opportunities.
Responsibilities
- Manage guest check-ins/checkouts efficiently with PMS systems
- Handle reservation inquiries and modify bookings in real-time
- Resolve guest concerns promptly and escalate complex issues
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions to guests
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent
- 6+ months customer service experience
- Proficiency in hotel management software (e.g., Opera)
- Strong communication and problem-solving skills
- Ability to work flexible shifts (days/evenings/weekends)
- Multilingual skills (Spanish/English preferred)
- Basic math and cash handling abilities