Job Description
Are you a people person looking for a rewarding career in hospitality? Sunset Hospitality Solutions is currently seeking a dynamic and professional Front Desk Agent to join our team in beautiful Tucson, AZ.
We pride ourselves on providing exceptional guest experiences, and we are looking for someone who shares our passion for service. In this role, you will be the first point of contact for our guests, setting the tone for their entire stay.
Why Join Our Team?
- Daily Pay Option: Get paid the same day you work with our instant pay feature.
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Modern Environment: Work in a state-of-the-art facility with a supportive team.
Apply today and take the next step in your hospitality career!
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Check guests in and out efficiently, processing payments and handling inquiries.
- Manage incoming calls and emails, responding to guest requests promptly and professionally.
- Handle guest complaints or issues with patience and a solution-oriented mindset.
- Maintain a clean and organized front desk area and lobby space.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Qualifications
- Previous experience in customer service, hospitality, or reception is preferred.
- Strong computer proficiency, including knowledge of Property Management Systems (PMS).
- Excellent verbal communication and interpersonal skills.
- The ability to stand for extended periods and lift up to 25 lbs.
- A friendly, professional demeanor and a genuine desire to help others.
- Availability to work flexible hours, including weekends and holidays.