Job Description
Join our award-winning team at Oceanview Hospitality Group as a Front Desk Agent! We're seeking enthusiastic hospitality professionals to deliver exceptional guest experiences at our premier Virginia Beach location. This entry-level role offers comprehensive training, career advancement opportunities, and a vibrant work environment near the oceanfront. If you're passionate about service excellence and ready to start your hospitality journey, apply today!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and handle billing inquiries
- Resolve guest concerns with professionalism and empathy
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Provide local area recommendations and assistance
- Uphold brand standards and cleanliness protocols
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Basic computer proficiency with MS Office
- Ability to work flexible schedules including weekends/holidays
- Attention to detail and organizational abilities
- Positive attitude and problem-solving mindset