Job Description
Join our award-winning hospitality team as an Entry-Level Front Desk Agent at Grand Plaza Hotel! We're seeking energetic professionals to deliver exceptional guest experiences in the heart of Houston. This full-time position offers competitive pay, flexible shift scheduling, and rapid career growth opportunities. Enjoy comprehensive training, employee discounts, and a supportive team environment. If you're passionate about service and ready to launch your hospitality career, apply today!
Responsibilities
- Check in/out guests efficiently using property management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards in all guest interactions
- Contribute to a positive team atmosphere during all shifts
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Basic computer proficiency with MS Office applications
- Ability to work flexible shifts including nights/weekends
- Attention to detail and problem-solving abilities
- Professional appearance and positive attitude
- Must be authorized to work in the US