Job Description
Join our award-winning team at Grand Hospitality Group! We're seeking passionate individuals to kickstart their careers in hospitality as Front Desk Agents. Enjoy competitive pay, comprehensive training, and opportunities for advancement in Atlanta's vibrant hotel industry. Perfect for recent graduates or career changers seeking flexible shift work with weekends included. Work in a modern, luxury environment while gaining hands-on experience in guest services, reservations, and property operations.
Responsibilities
- Deliver exceptional guest check-in/check-out experiences with warm professionalism
- Manage reservation systems and room assignments with precision
- Handle guest inquiries, requests, and resolve issues promptly
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams for seamless operations
- Uphold strict safety and security protocols during all shifts
Qualifications
- High school diploma or equivalent required
- Customer service experience preferred but not required
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer proficiency with reservation systems
- Professional appearance and positive attitude
- Ability to stand for extended periods during shifts