Job Description
Are you a people person looking for a rewarding career in hospitality? Jacksonville Hospitality Solutions is currently seeking a friendly and professional Front Desk Agent to join our dynamic team. We pride ourselves on creating memorable experiences for our guests and are looking for individuals who are eager to learn and grow.
This is an excellent opportunity for those seeking no experience required roles. We provide comprehensive on-the-job training and a supportive environment where your customer service skills will shine. If you have a positive attitude and want to be the face of a premier local business, we want to hear from you!
Responsibilities
- Welcoming guests warmly and professionally upon arrival and departure.
- Managing the front desk operations, including check-ins, check-outs, and key management.
- Answering incoming phone calls with a polite and helpful tone.
- Assisting visitors with directions, local information, and inquiries.
- Processing payments accurately and maintaining guest logs.
- Coordinating with housekeeping and maintenance teams to ensure guest satisfaction.
- Maintaining a clean, organized, and welcoming reception area.
Qualifications
- High school diploma or GED is preferred, but not strictly required.
- Excellent interpersonal and verbal communication skills.
- A professional appearance and a friendly, approachable demeanor.
- Ability to multitask effectively in a fast-paced environment.
- Basic computer literacy and typing skills.
- Reliable attendance and a strong work ethic.